Customer service is an extremely important facet of any business. It weighs more for companies that provide people with a product or a service. The brand of your company rests squarely on the shoulders of customer service, and bad customer service can ruin a company that has an exemplary product. Customer service extends far beyond products and it helps your customers decide whether they will want to use your services again. In addition to this, good customer service is one of the best forms of free advertising. Customers that are satisfied with a service will, more often than not, refer you to someone else who might need the same type of assistance. In lieu of this, customers can also give you a good review, which increases the chances of another customer making use of your services. The service that you provide and the way that you provide it, speaks volumes about your business etiquette. As such, every professional locksmith should strive to provide better customer service to his o...